Michelle has been a wonderful addition to the Service Team! She hit the ground running on her first day. No matter how many training and crisis calls she takes daily, she always has a smile on her face and a yes attitude. Her relationship with providers has shown the exemplary work with MFLC. She is empathic and compassionate, delivers excellent customer service and is always is reliable and dependable. I know ACI’s clients are in good hands when working with Michelle. Congratulations Michelle on earning ACI’s Employee of the Quarter for Q4 of 2018!