How to Take Care of Your Team in Crisis Situations
Dr. Ann Clark, Founder and CEO of ACI Specialty Benefits, shares specific steps employers need to take to support the workforce through crisis in her latest feature article for CEO World.
Though it’s nearly impossible to predict when a crisis situation will occur, it’s easy to envision the devastating effects that hazards presented by violence, illness, technological failure, or natural catastrophe could have on your company’s operations.
In the wake of the Sept. 11, 2001, attacks, I saw an entirely new dimension of need for employee care and assistance before, during, and after a crisis. This need for crisis preparedness and planning has only increased: Each year, 2 million Americans are victims of workplace violence. Additionally, natural disasters — which can devastate small businesses in particular — have quadrupled in frequency since 1970. Serious illnesses, power outages, and data breaches can also cripple business operations. Companies that establish business continuity plans can help save their operations and save lives, as long as the policies don’t overlook their most valuable assets: people.
See Dr. Clark’s five-step action plan to prepare for crisis in the full article here.