ACI Celebrates 20 Years of Partnership with Mercury Insurance
As Mercury Insurance’s Employee Assistance Program provider since 1997, ACI Specialty Benefits is proud to celebrate 20 years of partnership with one of “America’s Best Employers.”
Since the beginning, ACI has offered trademark unlimited EAP services:
- 24/7 access to telephonic and online services
- Unlimited training, orientation and critical incident response
- All family members eligible for services, regardless of location or relationship
- Unlimited management consultation and supervisory referrals
- Unlimited legal and financial consultation
- Unlimited child, elder and pet care referrals
As innovation and partnership are the cornerstones of ACI’s service, ACI has evolved, adapted and expanded EAP services for Mercury Insurance over the past 20 years to now offer:
- 24/7 Global, Mobile and Social Access: ACI’s EAP is built for the new workforce with anytime, anywhere program access through the 24/7 employee website, virtual folder for HR, and Social@ACI platforms
- Online Video Chat Sessions: Convenient assessment and referral services with professional clinicians through ACI’s HIPAA-compliant video chat sessions
- Management Training Series:Trending HR topics and challenges are covered with expert insight through ACI’s Quarterly Management Webinar series and YouTube channel
- Veteran Connection: A comprehensive website providing information, resources and services for veterans, active duty and military family members
In addition to being named “America’s Best Midsize Employer” by Forbes Magazine this year, Mercury Insurance has also been recognized seven times by Forbes as one of “America’s Most Trustworthy Companies.” ACI has witnessed first-hand the incredible culture, dedication and commitment of Mercury Insurance employees across 11 states. ACI looks forward to providing Mercury Insurance with continued high-level service, positive outcomes, and support for management, employees and family members in the years to come.